Book directly with the host

Book vacation apartments and holiday homes safely with BookNoFees

Find your accommodation, talk directly with the host, and book through BookNoFees. Here's how your payment works and what to do if you encounter any problems.

Discover Accommodations

Step by step

Four steps to making your reservation.

Find Your Accommodations

Choose your destination, travel dates and number of guests. Compare photos, location and amenities. The starting prices on accommodation cards are not a quote for your specific stay.

Ask Questions Directly

Is the arrival time convenient? Is the pool private? Message the host through BookNoFees before booking to clarify what's important to you.

Check Price and Terms

Please review the total amount for your travel dates, the cancellation policy, and the accommodation details. Our fee is already included in the displayed accommodation price. Optional extras are listed separately.

Make a Reservation and Receive Confirmation

Depending on the accommodation, you can either send a booking request or use the instant booking option. The accommodation agreement is established directly between you and the host. Your booking confirmation is binding.

When making a reservation request

The total amount is initially authorized on your card. The host has up to 48 hours to respond. If the request is accepted, the amount is charged; if it is declined or there is no response, the authorization is released.

For an instant booking

The total amount will be charged immediately during the payment process. Once the payment is confirmed, the reservation becomes binding. Please keep your reservation confirmation.

Book Consciously

What to Keep in Mind When Booking.

Clarify the details

Check the location, photos, and description. If any details are contradictory or the key handover process is unclear, ask for clarification before booking.

Pay on the platform

Don't let anyone pressure you into making a payment outside of BookNoFees when booking your accommodation. Unusual time pressure or a sudden change in the payment address are reasons to review the transaction.

Document Agreements

Use the messaging feature and save your booking confirmation. This way, you'll have easy access to important details about your accommodations and your stay.

Report problems promptly

If you encounter a serious problem, don't wait until the end of your stay. Contact the host and report the issue through BookNoFees.

These steps help reduce risks. They do not guarantee that everything will go smoothly with every booking.

Only after the scheduled check-in

When will your money be transferred?

Payment at the time of booking and payment to the host are two separate steps. The host does not receive the booking amount at the time you make your reservation.

For established hosts, the payout is released automatically 48 hours after the agreed check-in time at your destination. See below for the other payout timelines.

Established Hosts

The payment will be released 48 hours after the scheduled check-in time.

A host's first three stays

The funds will be released 24 hours after check-out, no later than seven days after check-in.

Stays of 28 nights or more

The host is paid in monthly installments. The deadlines described above apply to the first installment.

Know in advance, travel stress-free

Two things you should check before booking.

Can I cancel my reservation for free?

That depends on the terms of your booking and any additional options you may have selected. Before paying, check the cancellation policy and find out which amounts are refundable. Don't assume that every booking can be canceled for free.

What do I need to keep in mind when it comes to a security deposit?

Check the listing to see if a security deposit is required, how much it is, and what the rules are for payment and refund. Clarify any questions you have directly with the host before booking. A security deposit is separate from the payment for the accommodation.

If something is wrong

Get in touch.
Right away is best.

Is the accommodation inaccessible, or does it differ significantly from the description? Contact the host and report the issue immediately through BookNoFees.

  1. Describe the problem. Write down what happened and when.
  2. Save the supporting documents. Photos and messages help clarify the facts of the matter.
  3. Report it via BookNoFees. Open your booking and use its reporting option to notify BookNoFees.

Unresolved complaints may delay payment until the matter is clarified. Filing a complaint does not automatically result in a refund; the specific circumstances and applicable terms and conditions determine whether a refund is granted. Other payment holds may also delay payment.

Is everything okay?

All that's left is to choose your destination.

Discover the accommodations offered by our hosts and find the perfect place for your next trip.

View all accommodations

This page explains the process. You can find the official rules regarding reservations, cancellations, payments, and fees in our Terms of Use and Booking Conditions .